We ship worldwide, take a look at our delivery options below.

Shipping Services

BC DELIVERY

– Spend $65 or over and receive free shipping.

– We offer customers a free home delivery service in Metro Vancouver.

– A signature is required on delivery.

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– Fully trackable service.

– All orders will be processed within 1-2 working days. We then aim to deliver all BC standard orders in 2-3 working days.

– We do not ship on weekends or holidays.

– Spend $65 or over and receive free shipping using our standard service.

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– Fully trackable service.

– All orders will be processed within 1-2 working days. We then aim to deliver all standard orders in 3-6 working days.

– We do not ship on weekends or holidays.

AVAILABLE SOON

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.
If you refuse a shipment from PETSOLU, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to PETSOLU. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

All prices listed on our site are in CAD, and charged in CAD. The bank that has issued your card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. To get an estimate of approximately what the exchange rate currently is please use google converter.

By placing an order at PETSOLU you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to PETSOLU. This also applies to any shipments that are refused by you at delivery.